Thank you for your purchase! We are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are happy to assist with returns and refunds. Please review our return policy below to ensure a smooth return process.

1. Return Period: Items can be returned within 30 days of purchase. Requests for returns after 30 days will not be accepted.

2. Return Conditions: Items must be unused, undamaged, and in their original packaging, including all accessories, manuals, and other components. For items with quality issues, please provide supporting evidence (e.g., photos or videos).

3. Return Process: Contact our customer service team with your order number, proof of purchase, and reason for the return. Once approved, we will provide you with the return address and instructions. Please ensure that the returned items are properly packaged to prevent damage during shipping.

4. Refunds: Once we receive and inspect your returned item(s), we will process your refund within 7 business days. Refunds will be issued to the original method of payment. Shipping fees (if applicable) and certain promotional items may not be eligible for a refund; please check with our customer service for more details.

5. Shipping Costs: For returns due to product defects or quality issues, we will cover the return shipping costs. For returns not related to product quality, customers are responsible for the return shipping costs.

6. Exchanges: If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired product. If you have any questions or need further assistance, please contact our customer service team. We appreciate your understanding and look forward to serving you again.